Refund and Returns Policy

Overview

At our company, we are committed to delivering high-quality two-wheeler plastic components including mudguards, tail panels, fenders, engine guards, and headlight visors. As a manufacturer supplying to distributors and wholesalers, we ensure that every product meets strict quality standards before dispatch. However, in case of any genuine issue, we have a transparent and fair return policy.

1. Eligibility for Returns

Returns are accepted only under the following conditions:

• The product received is damaged, defective, or broken during transit
• Incorrect product or model has been delivered
• The product does not match the confirmed order specifications

📌 Note: Returns are not accepted for minor scratches or issues caused after delivery.

2. Return Request Timeframe

• All return requests must be raised within 48 hours of delivery
• Requests made after this period may not be accepted

3. Return Process

To initiate a return:

1. Contact our support team with:
   • Order details
   • Product images/videos clearly showing the issue
2. Our team will verify the request
3. Once approved, return instructions will be shared

4. Product Condition for Return

• Product must be unused and in original condition
• Must include original packaging and labels
• No physical damage caused by handling or installation

5. Replacement Policy

• Approved returns will be processed for replacement only
• We do not offer refunds for bulk or wholesale orders
• Replacement will be shipped after inspection and approval

6. Non-Returnable Items

The following cases are not eligible for return:

• Products used or installed
• Damage due to improper fitting or external factors
• Orders placed incorrectly by the buyer
• Clearance or special discounted items

7. Shipping Responsibility

• If the return is due to our error (wrong/damaged product), we will bear the shipping cost
• In other cases, shipping charges may be applicable to the buyer

8. Quality Assurance

All our products undergo strict quality checks before dispatch. As a manufacturer, we take pride in delivering durable and reliable plastic body parts that meet industry standards.

9. Contact Us

For any return-related queries, please contact our support team with complete details for faster assistance.

Final Note

We value our distributors and wholesale partners and aim to build long-term relationships through transparency, trust, and quality service. Our return policy is designed to ensure fairness while maintaining product integrity.